How We Support Your Computer
| Service Description | Low Start | Single PC | Family (up to 3 PCs) |
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| Regualar health check to protect against viruses and spyware |  |
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| Monthly removal of unnecessary temporary files for optimum performance | |
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| Regularly check and apply updates and security patches for ongoing protection | |
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| Regular disk clean-up and defragment checks to prevent computer from slowing down | |
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| Online Remote Backup and Restore of valuable data up to 2Gb | |
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| Telephone support to fix any problems between 8:30 AM and 6:00 PM Monday to Friday (excluding public holidays) | |
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| Discounted online remote support to fix any problems between 8:30 AM and 6:00 PM Monday to Friday (excluding public holidays) | 10% discount on Std Remote Support cost. Note A | Note B |
Note B |
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| Support for printers, scanners and broadband routers included |  |
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| On-site call outs included per year | Note C |
1 Note C |
3 Note C |
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| Cost per month per PC | £11.75 | £29.40 | £25.85 | |||
| Note A: Standard Remote Support Cost: | £30 for the first hour, the £20 per additional half hour. No fix no fee. | |||||
| Note B: Remote Support Costs: | £25 for first hour then £17 per additional half hour. No fix no fee. | |||||
| Note C: Additional On-Site Call Outs: | £50 for first hour then £30 for additional half hour up to maximum 2 hours. No fix no fee. | |||||
| All prices include VAT | ||||||