Home Computer Support Costs
| Service Description | Low Start | Single PC | Family (up to 3 PCs) |
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|---|---|---|---|---|---|---|
| Regualar health check to protect against viruses and spyware | Â | Â | ||||
| Monthly removal of unnecessary temporary files for optimum performance | Â | Â | ||||
| Regularly check and apply updates and security patches for ongoing protection | Â | Â | ||||
| Regular disk clean-up and defragment checks to prevent computer from slowing down | Â | Â | ||||
| Online Remote Backup and Restore of valuable data up to 2Gb | Â | Â | ||||
| Telephone support to fix any problems between 8:30 AM and 6:00 PM Monday to Friday (excluding public holidays) | Â | Â | ||||
| Discounted online remote support to fix any problems between 8:30 AM and 6:00 PM Monday to Friday (excluding public holidays) | 10% discount on Std Remote Support cost. Note A | Â | Note B |
 | Note B |
|
| Support for printers, scanners and broadband routers included | Â | |||||
| On-site call outs included per year | Note C |
 | 1 Note C |
 | 3 Note C |
|
| Cost per month per PC | £ 11.75 | £ 29.40 | £ 25.85 | |||
| Â Â | ||||||
| Note A: Standard Remote Support Cost: | £ 30 for the first hour, the £20 per additional half hour. No fix no fee. | |||||
| Note B: Remote Support Costs: | £ 25 for first hour then £17 per additional half hour. No fix no fee. | |||||
| Note C: Additional On-Site Call Outs: | £ 50 for first hour then £30 for additional half hour up to maximum 2 hours. No fix no fee. | |||||
| All prices include VAT | ||||||