You and your team members have access to our friendly technical experts via our telephone helpline or our online support service (depending on the contract level).
Instant Remote Support Service
If there is a problem, within minutes of your call our technicians can establish a secure remote link any of your computers or servers enabling us to identify and fix over 90% of computer problems instantly without you having to wait for a technician to visit.
On-Site Visits
In the unlikely event that we can't fix your system remotely we will arrange for one of our engineers to attend your site at your convenience.
Proactive Maintenance
Compubits will run regular housekeeping tasks and activities on your computers to ensure they are always in optimum condition. These include defragmenting disks, checking for errors, removing temporary files and giving your computer a general system check every month to keep your machines running smoothly.
Regular Monitoring
Every week Compubits will monitor your computers for early signs of trouble. Often we find faults and fix them even before you’re aware that anything is wrong, preventing interruption to daily activities.
Microsoft Updates
Compubits will ensure your Microsoft software has the latest software patches installed, keeping your system more secure and efficient.
Security Maintenance
One of the major causes of virus attacks is installed but poorly maintained anti-virus software. Compubits will ensure that your anti-virus software and spyware protection is current, ensuring your computer is secure.
Help & Advice
Our primary aim is to keep your computer systems running smoothly, but we hope you'll also mine our vast experience, using our team as your in-house IT department.